Regatta Management: Reflecting Industry Change

There’s
become an expectation within society these days to be able to manage and do
just about everything online: Dating, paying your taxes, grocery shopping,
banking, buying concert tickets, and renting movies. People expect to do all of
these things effortlessly, online, 24x7, with the click of a mouse. This same change is happening in the sailing
industry too, albeit at a much slower pace.
Why
is it that with all of the technology advances in the past decade, the sailing
industry at large, still finds itself reverting back to completing hand written
forms, licking a stamp and relying on the postman to enter a regatta? Wouldn’t
we all enjoy the time savings and convenience of doing this online? The good news
for everyone is that online entry is here, is available now, and is relatively
simple to set up for your club. It has actually been around for some time,
while some yacht clubs are reluctant to get on board, most yacht owners are
praising the clubs that have embraced online regatta management.
Benefits of Online Regatta Management
Online
regatta management is a win-win for everyone involved. Boat owners can enjoy
one-click entering at any participating club 24x7. Yacht clubs benefit from
increased efficiency of staff, elimination of paper forms, and realize more
time to spend attracting new sponsors and increasing participation.
Additionally, many solutions available today provide integrated scoring
packages, free event websites and even e-commerce stores to sell event gear and
social tickets. The industry at large benefits from real time entry lists,
online results postings and real-time calendars. The Bermuda Ocean Race out of
Annapolis (www.compete-at.com/BOR)
is a good example of how race organizers can see the immediate benefits of
online entry. They can accept entries immediately, post and change race
documents and waivers at a moments notice and much more by just clicking the
mouse. With all these benefits and solutions readily accessible, why is
adoption of online regatta management so slow?
Debunking the Myths
A new
technology infusion into a well-established routine will always bring about a
fair amount of criticism. In order to benefit from online regatta management,
clubs must overcome some mental hurdles and common myths.
“We don’t run
large regattas or as many events needed to make the switch to online regatta
management worthwhile.” Most online
solutions apply a percentage based convenience fee to clubs. So the size or
number of events is irrelevant in terms of cost. In addition to event
management, there are other benefits to clubs such as free event website
hosting, photo galleries and e-commerce stores that make the switch worthwhile.
“We don’t have
technical resources to manage an online system.” Choosing an online regatta management solution that is
“turn-key” is crucial. The better systems available today require no technical
training, and no internal IT resources at the club.
“We have a
system in place that works fine.” A third-party hosted solution will cost less to maintain and
require no internal staff compared to a homegrown solution. The best solutions
on the market today also have software developers, designers and management dedicated
to improving the platform. A club would literally have to staff a fulltime
software development team to compete against a third-party hosted solution.
“Everyone
doesn’t want to pay online, our users want to send in checks.” There’s a misconception that going “online” means cutting
all ties to paper based entries. On the contrary, the solutions today allow
your staff to record entries received via postal mail into the same system that
is accepting online entries. In essence it provides a central database for your
entries and financial management whether or not use it for online entries,
paper based entries or a combination of both.
Making the Switch
One
of the nice things about online regatta management is that it can be done one
event at a time and most solutions on the market do not require a yearly
commitment or contract. If there are reservations within your club, start with
a smaller event to test the waters. Companies like Compete-At.com provide use
of their software for youth and charity regattas for free. Testing the waters
with a smaller event is a perfect way to help adoption within your club.
Finally, your online provider should help you with getting the approval within
your club by the board by providing cost and time savings statistics, references
and demonstrations.
No Time Like the Present
Getting
started with a solution is probably the hardest thing to do. The sidebar “Tips
For Evaluating Online Regatta Solutions” will help you with your evaluation.
It’s important to make sure you view an online demonstration first and the
chosen provider can assist you with the support and resources necessary to make
your first event a success. Online regatta management is here, boat owners are
expecting it and clubs need to start embracing the technology today.
Article
provided by Boyd Tomkies at Compete-At.com a leading provider of regatta
management solutions and marine software. For more information visit www.Compete-At-Sailing.com or
Email Boyd at btomkies@compete-at.com